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1 Monat(e)
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Your benefits at FameSystems

Making the best possible use of digital opportunities. This is the task we face as a hosting company for private individuals and business customers. Our team of experts is your key contact for IT matters. Years of experience, a perfectly trained team and fast availability make us a pleasant partner at your side. With our self-developed web interface the administration of your products is very easy. Get to know some of the advantages of FameSystems below:

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Prepaid System

Our flexible prepaid hosting system allows you to pay for your product as you need it. You can put an end to reminders and hidden costs with our PrePaid products.

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Modern web interface

Our user-friendly web interface allows you to effortlessly manage your products. Simple and user-friendly dashboard. Important information available at a glance.

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Free backups

We back up your data regularly so you can focus on what's important. Our automatic backups are free and ensure that your data is always protected.

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Price stability guarantee

We guarantee price stability throughout your entire term. You don't have to worry about sudden price increases. This makes us a predictable partner.

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Location

We are located exclusively in Germany to ensure the highest safety standards.

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Good connection

Our location in Frankfurt offers excellent connectivity and fast access times. We guarantee high availability and a reliable infrastructure for our customers.

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Automatic setup

Your order is automatically provisioned within seconds and is available instantly, giving you immediate access to your product. The fast and reliable setup ensures a smooth usage without long waiting times.

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24/7 Uptime Garantie

We guarantee 97.9% uptime on an annual average and 99.97% uptime on DDoS protection!

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DDoS protection

Of course, our DDoS protection includes the maximum possible, namely 24/7 Arbor DDoS Protection (up to over 750 Gbp/s). This means your server is always optimally protected!

Learn more about DDoS protection

Live statistics

Analysis of your power consumption made easy! With our live statistics, you can keep a permanent eye on how much power your server is using!

Learn more about us

Real sustainability

With the ÖkoPlus certificate, our data centre is considered climate neutral. All CO2 emissions caused by maincubes' business processes are offset by the purchase of credits from climate protection projects.

More about sustainability in the data centre

Fast connection

To guarantee you the best possible connection, all host systems have a 2x 10 GBit/s DDoS-protected network connection. Our data centre is located in Frankfurt am Main, directly at the central German internet hub (DE-CIX).

Find out more about our data centre

Data protection and fail-safe operation

A multi-level security system protects your data. You benefit from the clear advantages of a data centre in Germany. Our data centre in Frankfurt is TÜV Level 3, DIN EN 50600 and ISO 27001 certified. This means that FameSystems contractually guarantees you a redundant and uninterruptible power supply and 100% availability. Both banks and insurance companies strive for this standard.

Find out more about our data centre
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In-house web interface

An interface with many, extensive possibilities awaits you! We offer a simple and user-friendly dashboard, with which all important functions are available at a glance.

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1-CLICK REINSTALLATION

Reinstall your server at any time for free with just one click through the web interface.

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MODERN WEB INTERFACE

Simple and user-friendly dashboard. Important information available at a glance.

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LIVE STATISTICS

Analysis of your power consumption made easy! With our live statistics you can permanently keep an eye on the consumption of your server.

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Frequently asked questions

You can find our entire knowledge database with all questions and help in our here Helpdeks.

If you have a question about our products and services before you buy, or if you have a problem with your FameSystems product, our customer support is available 365 days a year from 10am to 10pm German time. Our team of experts is your personal and competent contact for all IT matters relating to your product. We offer you a ticket system, telephone hotline, e-mail support and live chat as contact options so that we can deal with your enquiry as quickly as possible.

We offer a variety of payment methods. Choose the easiest and most convenient payment method for you. The fees depend on the payment method you choose. In most cases FameSystems will take care of the transaction fees for you. Different customers like to pay in different ways and with FameSystems you can use all the different payment methods. From international payment card providers like Visa and American Express to digital wallets and platforms like PayPal and PaySafeCard, we make it easy for you to complete transactions with ease. You can find a list of all payment methods here.

After payment, our products are usually set up within minutes; delivery and installation are automated. You can view and track the progress at any time in the web interface. The setup of dedicated servers can take up to 72 hours (on working days), depending on your individual configuration and the availability of the hardware. Please note: Regardless of which product you purchase, the setup process will only begin after we have received payment from you.

We are located exclusively in Germany to ensure the highest security standards for our customers. All FameSystems servers and products have their home in the Maincubes in Frankfurt. The Maincubes offers a maximum capacity of 2,142 racks on 4,200 square metres in 6 rooms with 11 megawatts of power and cooling. The redundant power concept is based on the innovative UPS from Piller Power Systems and 6 independent diesel generators. The redundant air conditioning system is one of the most efficient solutions for data centre air conditioning.


Our data centre in Frankfurt is TÜV Level 3, DIN EN 50600 and ISO 27001 certified. This means that FameSystems contractually guarantees you a redundant and uninterruptible power supply and 100% availability. Both banks and insurance companies strive for this standard.


A multi-level security system protects your data. You benefit from the clear advantages of a data centre in Germany, such as operation according to German standards for data protection and operational security as well as DSGVO compliance.

The security of your servers is close to our hearts. All our servers are protected 24/7 against DDoS attacks (up to over 1 TBit/s) with multi-level protection measures and filtering methods. FameSystems relies on the worldwide market leader Arbor Networks. Our DDoS protection (up to 1 Tbit/s) mitigates all customer traffic 24/7 so that potential attacks are filtered and blocked in real time. You can find more information about FameSystems DDoS protection here.

You can upgrade your product at any time via the customer area. If you are already using the largest package, you are welcome to contact us about an upgrade and we will carry out a customised upgrade for you.

FameSystems guarantees price stability for the entire duration of the product you have booked. You don't have to worry about sudden price increases. This makes us a predictable and pleasant partner at your side with calculable and constant costs.

As soon as you rent a server from us, you enter into a contract with us, similar to shopping at the corner shop. Since our contract is made over the internet, it is of particular importance that you provide correct information in your profile, including your full name, street and house number, your place of residence with postcode and country. This information is especially important if you rent a domain or a root/vserver from us. For example, domains ending in ".de" can only be rented with correct information, as we are bound by the specifications of DENIC (http://www.denic.de). For root and vServers, you are responsible for all operations on your server. In case of problems or complaints, we always need a direct contact person, which is why a correct address is also essential in this case.

The most common hosting infrastructures are LXC vServer hosting, KVM root server hosting, cloud hosting and dedicated hosting. The main feature for a dedicated server is that this server is a hosting environment for a single customer. With most hosting options, a server is divided between several customers. vServer hosting, for example, distributes the resources of a physical server between several virtual machines.


With a dedicated server, the user has all the resources that the server has to offer. For this reason, dedicated servers are the most powerful option in hosting, hardly any other option offers more performance and flexibility.


Servers of this type are sometimes called bare-metal servers. The term bare-metal suggests that the user is close to the metal of the physical hardware. Unlike a cloud server that contains a hypervisor layer, users of a bare-metal server can use all the hardware. A dedicated server means the same as a bare metal, so you can consider the two things to be identical.

What is the difference between vServer and Rootserver hosting? Our traditional vServers are delivered using Linux vServers (container virtualisation), while KVM Rootserver is a full virtualisation. The difference is that with root servers you get full access to all hardware-related functions. You can use your own kernel, configure network settings, mount your own ISO files, access a VNC console and have exclusive access to dedicated CPU cores and resources. This gives you even more control over your server.

With our server hosting you enjoy numerous advantages, such as:


Cost-efficiency: Our hosting solutions offer you a cost-effective way to access powerful server resources such as AMD EPYC processors.


High availability and performance: We guarantee high availability and offer a powerful network infrastructure for optimal performance of your websites and applications.


Round-the-clock support: Our experienced support team is always available to help you with technical questions or problems.


Security: FameSystems implements strict security measures to protect your data and applications from threats, data loss and DDoS attacks.

Yes, at FameSystems we offer you the flexibility to easily scale your resources as your needs increase. You can easily scale and upgrade your hosting package via the FameSystems web interface without additional fees.

With our FameSystems server hosting, we provide you with physical high-performance servers that are connected to the Internet. You have the option of hosting and accessing your websites, applications, game servers or data on our high-performance servers. This saves you the effort and cost of running your own server.

We guarantee high reliability of our server infrastructure and an uptime guarantee of 97.9% annual average and 99.97% uptime on DDoS protection to ensure that your websites and applications are always accessible. Our customer support is available around the clock via email, phone or live chat to help you with any questions or problems.

A domain consists of several elements and is read from back to front, which is why it is called a top-level domain, second-level domain and third-level domain. The "top-level domain" contains the domain extension, the "second-level domain" the website name and the "third-level domain" the subdomain/host name.


www . FameSystems .de

www = third-level domain (subdomain)

FameSystems = Secound-Level-Domain (name of the domain/website)

de = top-level domain (domain extension)


Which TLD (top-level domain) is the right one for me? Does it make sense to include the main keyword (for SEO) in the domain name? Which third-level domain suits my business idea? If you are faced with the task of finding a good domain name, our knowledge database on domains in the HelpDesk can help you.

The third-level domain is the area before the registered domain. The most common variant for a website is "www." In our example "help.famesystems.de", the third-level domain is "help." This represents a subdomain of the second-level domain "famesystems".


Subdomains can be used to divide your own site into separate areas, such as in the customer portal. Our customers access the web interface via the full domain name "panel.famesystems.de". For example, if you want to run a blog or online shop alongside your website, you could use a subdomain such as "Blog" or "Shop".

Domains are entered specifically when they are burned into the user's mind. Most people remember favourite websites and their domain names and type them into the address line of the browser. Therefore, if you want to find a good domain name, make sure that the domain name meets the following requirements:


1. to understand immediately

2. error-free typing

3. good to remember

4. short and to the point

5. no special characters in the domain name


Simplicity is the soul of wisdom. The shorter the domain name, the easier it is to remember. However, shorter does not necessarily mean better. Abbreviations with four or more letters can be difficult to remember. So watch out for abbreviations or complex structures and choose your own domain name that is powerful and suitable for your website content. Important: Avoid special characters! An easy-to-remember domain name consists only of numbers and letters. The only special character allowed is the hyphen. This is used to connect two or more words.

No. Our prepaid web hosting offers numerous advantages, as you always retain control over the costs incurred. Prepaid web hosting is very suitable for product launches, events, marketing or people who do not want to commit to a monthly or annual contract. Prepaid web hosting is paid monthly by credit. If your web space is no longer needed, you can simply let it expire.

Don't panic! After your product expires, you have 7 days to renew it. If you no longer need your web space, you can simply let it expire for 7 days and it will be automatically deleted. Please note that all products that are not paid (renewed) after 7 days will be irrevocably deleted.

The amount of web space your project needs in detail depends on the data to be made available. A website with a lot of video material or download offers needs more storage space than a text-heavy homepage.


A simple website with a few subpages can be created and operated with around 1 GB of storage space, while extensive web projects can quickly need around 100 GB and more. Before you decide on a web hosting plan, pay attention to the size of the web space you need for your project. If you should need a larger tariff at some point, this can simply be rebooked.

Plesk makes web hosting accessible to everyone. It is possible to create and manage email addresses, websites, databases, redirects, FTP accounts, Wordpress and much more without any specialist knowledge. In the Plesk user interface and in the FameSystems web interface you can manage your web space without any restrictions.

FameSystems only collects and stores the personal data necessary for the provision of our services. This includes, for example, name, email address and payment information. In addition, for security reasons, we store the IP address used in the web interface to protect us from criminal and fraudulent intent.

No, our company does not use subcontractors from other EU countries for order fulfilment and processing. The hosting products and services offered are housed exclusively on our own servers in our own private racks at the high-performance data centre of Maincubes one GmbH in Frankfurt FRA01, taking into account German standards for data protection and operational security as well as DSGVO.

The protection of your personal data is our highest priority. We use modern security measures to prevent unauthorised access, misuse or theft of your data.

We will only use your data for the purposes set out in our privacy policy. This includes, among other things, the provision and administration of our services and communication with you.

Yes, you have the right to access, correct or delete your stored data. You can make these requests via our customer support.

Our data protection officer is Mr Nick Becker. You can contact our data protection officer at [email protected] if you have any questions or concerns about data protection.


At FameSystems, we take privacy seriously and are committed to keeping your personal information secure and transparent about our privacy practices. If you have any further questions about privacy, please do not hesitate to contact us.

A multi-level security system protects your data. You benefit from the clear advantages of a data centre in Germany, such as operation according to German standards for data protection and operational security as well as DSGVO compliance. Our data centre in Frankfurt is TÜV Level 3, DIN EN 50600 and ISO 27001 certified.